Returns and Refunds Policy

14-Day Return Policy

If for any reason you are not satisfied with your purchase, please contact us within 14 days of the date you receive the product, and we’ll exchange it or offer a refund based upon the original payment method. If 14 days have passed since your purchase, we can’t offer you a full refund or exchange.

Returns

To be eligible for a return, the item must meet the following criteria:

  1. Unused Condition: The item must be unused and in the same condition as you received it.
  2. Original Packaging: It must be returned in its original packaging.

Please note that if the item does not meet these specified conditions, no refund will be granted.

How long does it take for me to get a refund?

We need 3-5 business days to inspect your return and complete your refund. Depending on your bank, it usually takes 5-7 business days for the credit to post to your account. For more information regarding credits to your account, please contact your card issuer or payment processor.

Please note that shipping charges are non-refundable. If the return is a result of an incorrect shipment or product defect, we will provide a return label free of charge.

Received the wrong or damaged item? Contact us, and we will make it right!

Please email Monday through Friday: 9 AM-5:30 PM PDT/PST.

Non-Returnable Items

Gift Cards. We are unable to accept any returns of merchandise after 14 days from the date of receipt.

Shipping Returns

To return your product, you should mail the item(s). You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you may vary. If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

This policy is subject to change without prior notice.

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